top of page

FAQS

01

Is there a minimum order size? 

 

No - there is no minimum order size. We will stop by to pick up one item or as many as you need cleaned.

02

Do I have to be home for service?

 

No - you do not need to be home for pick-up or delivery.  Simply leave your garments in your laundry bag in your specified pick-up location and we will make your scheduled pick-up.  We will then deliver your cleaned garments back to your specified delivery location.  Your pick-up and delivery locations are based on your preference and may be different.

03

What type of bag do I use to put my clothes in for pick-up?

 

You will be provided with a reusable VIP Cleaners laundry bag.  For your first order, simply leave your garments in a plastic bag, labeled "VIP Cleaners", in your specified pick-up location. You will receive a VIP Cleaners laundry bag back with your first order.

04

What do I do in inclement weather?

 

Don't worry. We will make sure your clothes are properly covered and delivered to the location you chose.  If we feel the weather is simply too bad to deliver to your chosen location, we will contact you to make other arrangements or hold your order until the next delivery day in your area, based on your preference.

05

What other services do you offer? 

 

We are a full service professional Dry Cleaner. We offer the following services – 

  • Dry Cleaning

  • Shirt Laundering

  • Wash & Fold/Wash & Hang Laundry

  • Tailoring/Alterations & Clothing Repair

  • Linens, Comforters, Household Items

  • Draperies & Curtains

  • Wedding Gowns, Formal Apparel

  • Leather & Suede

  • Shoe Repair

bottom of page